Web Sites Privacy Commitment
This Privacy Policy was last updated in September 2024
Parexel will collect information through its websites that can identify you (if provided by you), such as your name, address, phone number, e-mail address, company name and position. Parexel may use this information to respond to your requests for information, products or services. Parexel may also collect information that will usually not allow us to directly identify you, for example IP address and information gathered through "cookies." You should read this policy in conjunction with our Cookies and Other Tracking Policy and Terms of Service to ensure that you understand how we collect and use your information.
When you contact Parexel via its websites to request or to access information, you are asked to provide your personal information. By providing your personal information to Parexel via its websites, you agree to the terms of this Privacy Policy and to receive communications from Parexel.
The information you allow this website to collect will be available to Parexel, and shared with, its subsidiaries and third parties working with or on behalf of Parexel (e.g., information technology and related infrastructure, vendor due diligence). Access to your information and the equipment processing it, is at all times restricted to appropriate staff. Except as set forth in this Privacy Policy, Parexel will not trade, sell, release, share or transfer your personal information for use by any business outside the Parexel organization without your consent, or in a form other than what was disclosed to you at the time the information was collected, unless permitted or required by law.
Parexel reserves the right to disclose all information collected to the extent required by law or to respond to judicial process. Parexel may also provide any or all collected information to a third party in connection with the sale, assignment, or other transfer of the business of the particular website to which the information relates if such third party agrees to treat all such information substantially in accordance with this Privacy Policy.
Parexel takes reasonable measures to maintain the confidentiality of your personal information regardless of the country where such information is stored or transferred to.
In jurisdictions with data protection and privacy laws, and where contractual commitments require, Parexel ensures that individuals can exercise all relevant informational rights with respect to their personal information collected by Parexel via its websites, including, but not limited to, the right of access and correction, to withdraw consent at any time, object to data processing, request data deletion, restrict aspects of data processing, and request transmission of provided personal information in a common digital format (e.g., pdf) to themselves or another organization.
Notice for study participants
Please keep in mind that Clinical trial / study participants must contact their investigator at their study site, who will be able to make the necessary link to subject identity as outside of Parexel`s own early phase clinical units, Parexel does not hold information that would allow Parexel to directly identify clinical trial / study participants. Following International Committee on Harmonization of Good Clinical Practice (ICH GCP) confidentiality guidelines, neither Parexel nor the study sponsor is able to identify trial / study participants without the involvement of study centers or Investigators.
Vendor Due Diligence
In addition to information collected through our website, during our vendor due diligence process we may obtain from vendors or other third parties personal information such as (but not limited to) the names and contact details of individuals connected with existing or prospective vendors, and other information to complete background checks and other assessments relevant to vendor compliance. We have a legitimate business interest in obtaining and processing such information, including personal information, to verify and evaluate the business practices, compliance records and membership of our vendors. Parexel may share such information with its third party service providers in connection with this vendor due diligence process.
International Data Transfer
Parexel as global company is committed to the confidentiality, integrity and availability of personal information we process and has in place mechanisms to ensure a compliant transfer of personal information. For example, Parexel has executed Standard Contractual Clauses (“SCC”) or Standard Data Protection Clauses (“SDPC”) adopted by the European Commission (or by a supervisory authority and approved by the European Commission) for the purpose of transferring personal information from the European Economic Area. EU residents whose personal information is transferred by Parexel as controller under SCC or SDPC may request a copy of such SCC or SDPC from Parexel through the contact details listed below.
Parexel certified under EU-U.S. Data Privacy Framework (EU-U.S. DPF), the United Kingdome (UK) Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) to transfer personal data, excluding human resource data, from the EEA, the UK (including Gibraltar), and Switzerland to the United States. Parexel would be acting as the data processor when transferring study data, including key-coded data. Please click here for Parexel’s Notice of Certification Under the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF.
Canadian residents, including residents of Quebec, personal information collected from this website may be accessed, processed, and/or disclosed outside of Quebec and outside of Canada. When data is transferred out of Quebec and outside of Canada it is done so with the use of appropriate safeguards, including contractual safeguards.
Information Security
Parexel maintains a reasonable level of physical, electronic and managerial procedures in order to protect the information that it collects from its website. This includes maintaining computer equipment, networks, programs and documentation to a common standard and restricting access to equipment and information to appropriate staff.
Children's Privacy
Parexel does not collect or maintain information at its websites from those it knows are under 13 years of age, and no parts of its websites are structured to attract anyone under the age of 13.
Links to Other Websites
Our websites may contain links to other websites. Please keep in mind when you access websites operated by other parties, whether through links on our websites or otherwise, that we do not control what happens on those websites. We are not responsible for, and this Notice does not apply to, the privacy practices of any Linked Site. Linked Sites may collect information in addition to that which we collect on the websites. You should always check the privacy policy of the website you are visiting in order to be sure you know how the operator of that website will collect information from you and what the operator of that website will do with the information.
Change Notification and Specific Privacy Terms
As we provide more services on our websites and as privacy laws and regulations evolve, it may be necessary to revise or update our Privacy Policy without notice. You can determine if this Privacy Policy has been revised since your last visit by referring to the "last updated" legend at the top of this page. Your use of our website constitutes your acceptance of the terms of the revised Privacy Policy, and you should therefore review the Privacy Policy regularly to ensure that you are aware of its terms. Please print, save, and retain a copy of the Privacy Policy (and of any revised version) for your records.
Please note that this Privacy Policy does not cover any Parexel affiliate or Parexel line of business that operates under its own separate privacy policy or specific privacy terms that are tailored for the different ways your personal information is collected by different Parexel lines of business such as:
- Service Terms address customer data to which we may be provided access in order to perform services;
- Recruiting Terms address information we may collect in connection with Parexel´s employment recruiting, clinical trial / study subjects or potential investigator efforts;
- Marketing and sales terms address information we may collect in connection with marketing and sales activities; and
- Specific web sites’ privacy policies address information we may collect via Parexel`s own early phase clinical units, or Parexel´s Academy.
Data Retention
Parexel stores your Personal Information for different time periods depending on the applicable regulations. Some information may be deleted automatically based on specific schedules. Other information may be retained for a longer period of time based on the relationship you have with us or regulatory requirements.
Inquiries, Complaints and Information Corrections
To be removed from our contact lists, or to make a complaint or submit an inquiry, please write to Parexel at the following address:
Parexel International Corporation
Attn: Director, Digital Content
2520 Meridian Parkway
Durham, NC 27713
Communications, queries or requests to exercise informational rights (e.g., access to or deletion of personal information) or complaints can be addressed to the attention of Parexel´s Chief Privacy Officer, Parexel International GmbH, Am Bahnhof Westend 15, D-14059 Berlin, Germany, or emailed to privacy@Parexel.com.
Please note that in many circumstances, we cannot effectively do business with you without processing some Personal Data (as defined under Article 4 (1) of the European Union / United Kingdom General Data Protection Regulation or GDPR) about you.
- You may have the following rights with respect to some or all of your Personal Data:
- To request access to your Personal Data (Article 15 GDPR);
- To request that we rectify or erase your Personal Data (Articles 16 and 17 GDPR);
- To request that we restrict or block the processing of your Personal Data (Articles 18, 21 and 22 GDPR) and to object to the sale or sharing of your Personal Data under other relevant laws;
- To request that we provide your Personal Data directly to another organization, i.e., a right to data portability (Article 20 GDPR); and
- When we previously obtained your consent, to withdraw consent to processing (Article 21 GDPR)
Communications, queries or requests to exercise your rights or complaints under the GDPR can also be addressed to the attention of Parexel`s EU Data Protection Officer, via mail to Parexel International GmbH, EU Data Protection Officer / Datenschutzbeauftragter, Am Bahnhof Westend 15, D-14059 Berlin, Germany, or emailed to EU_DPO@Parexel.com or UK_DPO@Parexel.com.
Within the European Economic Area or the United Kingdom, individuals have the right in law to complain about how their Personal Data is handled to a supervisory authority that is responsible for regulating compliance with the GDPR. A list of all supervisory authorities of the European Economic Area is available on the website of the European Data Protection Board (EDPB) https://edpb.europa.eu/about-edpb/board/members_en; the UK Information Commissioner’s Office can be reached via https://ico.org.uk/.
This section applies solely to California consumers (California residents), and explains your rights under the California Consumer Privacy Act (CCPA)/California Privacy Rights Act of 2020 (CPRA). As of 1 January 2023, the CPRA included personal information of employees and business contact information for residents of California into the list of rights regarding personal information listed below.
Children's Privacy
Parexel does not collect or maintain information at its websites from those it knows are under 16 years of age, and no parts of its websites are structured to attract anyone under the age of 16.
Sale of Personal Information
In the preceding twelve (12) months, Parexel has not shared for purposes of cross-context behavioral advertising as defined in the CPRA or sold personal information to third-parties.
Access to Specific Information and Data Portability Rights
You have the right to request that Parexel disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive your request and confirm your identity, we will disclose to you the information requested, including:
- The categories of personal information we collected about you.
- The categories of sources of the personal information we collected about you.
- Our business purpose for collecting that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information we collected.
- Information about any sales of your personal information.
In addition, upon request we will provide you with a copy of all of your personal information (Data Portability).
Correction and Deletion Request Rights
You have the right to request that Parexel correct or delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive your request and confirm your identity, we will correct or delete your personal information from our records, unless an exception applies. If an exception applies, you will be notified that the data will not be corrected or deleted, along with specific information about the basis for the exception.
Exercising Access, Data Portability, Correction and Deletion Rights
To exercise the access, data portability, correction and deletion rights described above, please submit a request to us by either:
- Sending an email to privacy@parexel.com, Attn: US Privacy Officer
- Sending a written request to Parexel International Corporation, Attention: US Privacy Officer 2520 Meridian Parkway, Durham, NC 27713 USA
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a request related to your personal information. You may also make a request on behalf of your minor child.
You may only make a request for access or data portability twice within a 12-month period. Your request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
- Describe your request with sufficient detail to allows us to properly understand, evaluate, and respond to it.
- Provide a means to contact you.
We will only use personal information provided in a CCPA request to verify the requestor’s identity or authority to make the request.
Response Timing
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
Fee
We do not charge a fee to process or respond to your CCPA request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Contact Information
If you have any questions or comments about this Notice, the ways in which Parexel collects and uses your information described above, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us by either:
- Sending an email to privacy@parexel.com, Attn: US Privacy Officer
- Sending written communication to Parexel International Corporation, Attention: US Privacy Officer, 2520 Meridian Parkway, Durham, NC USA 27713
This section applies solely to Colorado consumers (Colorado residents) and explains your rights under the Colorado Privacy Act (CPA).
Sale of Personal Information
Parexel does not sell personal data to third parties and does not sell personal data for targeted advertising or profiling.
Access to Specific Information and Data Portability Rights
You have the right to request that Parexel disclose certain information to you about our collection and use of your personal data. Once we receive your request and authenticate your identity, we will disclose to you the information requested, including:
- The categories of personal data we collected about you.
- The categories of sources of the personal information we collected about you.
- Our business purpose for collecting that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information we collected.
- Information about any sales of your personal information.
In addition, upon request we will provide you with a copy of your personal data that was provided to Parexel by you (Data Portability).
Correction and Deletion Request Rights
You have the right to request that Parexel correct or delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once Parexel receives your request and authenticates your identity, we will correct or delete your personal information from our records, unless an exception applies. If an exception applies, you will be notified that the data will not be corrected or deleted, along with specific information about the basis for the exception.
Exercising Access, Data Portability, Correction and Deletion Rights
To exercise the access, data portability, correction and deletion rights described above, please submit a request to Parexel’s Privacy team:
- Send an email to privacy@parexel.com, Attn: US Privacy Officer
Only you, or with appropriate verification someone acting on your behalf, may make a request related to your personal information. You may also make a request on behalf of your minor child. Parexel may request additional information that is reasonably necessary to authenticate the request.
You may only make a request for access or data portability, free of charge, once within a 12-month period.
Response Timing
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
Appeal Process
Should Parexel decline your request for access, data portability, correction, or deletion, you have the right to appeal the decision. We endeavor to respond to a verifiable consumer appeal within forty-five (45) days of its receipt. We will respond to a verifiable consumer appeal with a written description of any action taken or not taken and explanation for the decision. If your appeal is denied, Parexel will provide you with a method through which the consumer may contact the Colorado Attorney General to submit a complaint.
Only after a previous request has been declined can you, or a person authorized to act on your behalf, make an appeal request related to your personal information. You must, in a timely manner submit an appeal request to Parexel by:
- Sending an email to privacy@parexel.com, Attn: Chief Privacy Officer
- Provide sufficient information that allows us to reasonably authenticate you are the person about whom we collected personal information or an authorized representative.
- Describe your original request, when it was denied, your appeal request with sufficient detail to allow us to properly understand, evaluate, and respond to it.
- Provide a means to contact you.
Fee
We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If Parexel determines that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Contact Information
If you have any questions or comments about this Notice, the ways in which Parexel collects and uses your information described above, your choices and rights regarding such use, or wish to exercise your rights under Colorado law, please do not hesitate to contact Parexel’s Privacy team:
- Send an email to privacy@parexel.com, Attn: US Privacy Officer
This section applies solely to Connecticut consumers (Connecticut residents) and explains your rights under the Connecticut Personal data Privacy and Online Monitoring Act (CTDPA).
Children's Privacy
Parexel does not collect or maintain information at its websites from those it knows are under 18 years of age, and no parts of its websites are structured to attract anyone under the age of 18.
Sale of Personal Information
In the preceding twelve (12) months, Parexel has not sold personal data to third parties.
Access to Specific Information and Data Portability Rights
You have the right to request that Parexel disclose certain information to you about our collection and use of your personal data over the past 12 months. Once we receive your request and confirm your identity, we will disclose to you the information requested, including:
- The categories of personal information we collected about you.
- The categories of sources of the personal information we collected about you.
- Our business purpose for collecting that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information we collected.
- Information about any sales of your personal information.
In addition, upon request we will provide you with a copy of your personal data that was provided to Parexel by you (Data Portability).
Correction and Deletion Request Rights
You have the right to request that Parexel correct or delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive your request and confirm your identity, we will correct or delete your personal information from our records, unless an exception applies. If an exception applies, you will be notified that the data will not be corrected or deleted, along with specific information about the basis for the exception.
Exercising Access, Data Portability, Correction and Deletion Rights
To exercise the access, data portability, correction and deletion rights described above, please submit a request to us by either:
- Sending an email to privacy@parexel.com, Attn: US Privacy Officer
Only you, or with appropriate verification someone acting on your behalf, may make a request related to your personal information. You may also make a request on behalf of your minor child.
You may only make a request for access or data portability, free of charge, once within a 12-month period. Parexel is not required to comply with this request if Parexel is unable to authenticate the request.
Response Timing
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
Fee
We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If Parexel determines that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Contact Information
If you have any questions or comments about this Notice, the ways in which Parexel collects and uses your information described above, your choices and rights regarding such use, or wish to exercise your rights under Connecticut law, please do not hesitate to contact Parexel’s Privacy team:
- Send an email to privacy@parexel.com, Attn: US Privacy Officer
This section applies solely to Montana consumers (Montana residents) and explains your rights, effective 1 October 2024, under the Montana Consumer Data Privacy Act (MCDPA).
Sale of Personal Information
Parexel does not sell personal data to third parties and does not share personal data for targeted advertising or profiling.
Access to Specific Information and Data Portability Rights
You have the right to request that Parexel disclose certain information to you about our collection and use of your personal data. Once we receive your request and authenticate your identity, we will disclose to you the information requested, including:
- Confirmation if Parexel is processing your personal data.
- The categories of personal data we collected about you.
- Our business purpose for processing your personal data.
- The categories of personal data we share with third parties, if any.
- The categories of third parties with whom we share that personal information.
- In addition, upon request we will provide you with a copy of your personal data that was provided to Parexel by you (Data Portability).
Correction and Deletion Request Rights
You have the right to request that Parexel correct or delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once Parexel receives your request and authenticates your identity, we will correct or delete your personal information from our records, unless an exception applies. If an exception applies, you will be notified that the data will not be corrected or deleted, along with specific information about the basis for the exception.
Exercising Access, Data Portability, Correction and Deletion Rights
To exercise the access, data portability, correction and deletion rights described above, please submit a request to Parexel’s Privacy team:
- Send an email to privacy@parexel.com, Attn: US Privacy Officer
Only you, or with appropriate verification someone acting on your behalf, may make a request related to your personal information. You may also make a request on behalf of your minor child. Parexel may request additional information that is reasonably necessary to authenticate the request.
You may only make a request for access or data portability, free of charge, once within a 12-month period.
Response Timing
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
Appeal Process
Should Parexel decline your request for access, data portability, correction, or deletion, you have the right to appeal the decision. We endeavor to respond to a verifiable consumer appeal within sixty (60) days of its receipt. We will respond to a verifiable consumer appeal with a written description of any action taken or not taken and explanation for the decision. If your appeal is denied, Parexel will provide you with a method through which the consumer may contact the Montana Attorney General to submit a complaint.
Only after a previous request has been declined can you, or a person authorized to act on your behalf, make an appeal request related to your personal information. You must, in a timely manner submit an appeal request to Parexel by:
- Sending an email to privacy@parexel.com, Attn: Chief Privacy Officer
- Provide sufficient information that allows us to reasonably authenticate you are the person about whom we collected personal information or an authorized representative.
- Describe your original request, when it was denied, your appeal request with sufficient detail to allow us to properly understand, evaluate, and respond to it.
- Provide a means to contact you.
Fee
We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If Parexel determines that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Contact Information
If you have any questions or comments about this Notice, the ways in which Parexel collects and uses your information described above, your choices and rights regarding such use, or wish to exercise your rights under Montana law, please do not hesitate to contact Parexel’s Privacy team:
- Send an email to privacy@parexel.com, Attn: US Privacy Officer
This section applies solely to Oregon consumers (Oregon residents) and explains your rights, effective 1 July 2024, under the Oregon Consumer Privacy Act (OCPA)
Sale of Personal Information
Parexel does not sell personal data to third parties and does not process personal data for targeted advertising or profiling.
Access to Specific Information and Data Portability Rights
You have the right to request that Parexel disclose certain information to you about our collection and use of your personal data. Once we receive your request and authenticate your identity, we will disclose to you the information requested, including:
- The categories of your personal data Parexel is processing or processed.
- In certain situations, a list of specific third parties, other than natural people, Parexel has disclosed your personal data to.
In addition, upon request we will provide you with a copy of your personal data that was provided to Parexel by you (Data Portability).
Correction and Deletion Request Rights
You have the right to request that Parexel correct or delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once Parexel receives your request and authenticates your identity, we will correct or delete your personal information from our records, unless an exception applies. If an exception applies, you will be notified that the data will not be corrected or deleted, along with specific information about the basis for the exception.
Exercising Access, Data Portability, Correction and Deletion Rights
To exercise the access, data portability, correction and deletion rights described above, please submit a request to Parexel’s Privacy team:
- Send an email to privacy@parexel.com, Attn: US Privacy Officer
Only you, or with appropriate verification someone acting on your behalf, may make a request related to your personal information. You may also make a request on behalf of your minor child. Parexel may request additional information that is reasonably necessary to authenticate the request.
You may only make a request for access or data portability, free of charge, once within a 12-month period.
Response Timing
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
Appeal Process
Should Parexel decline your request for access, data portability, correction, or deletion, you have the right to appeal the decision. We endeavor to respond to a verifiable consumer appeal within forty-five (45) days of its receipt. We will respond to a verifiable consumer appeal with a written description of any action taken or not taken and explanation for the decision. If your appeal is denied, Parexel will provide you with a method through which the consumer may contact the Oregon Attorney General to submit a complaint.
Only after a previous request has been declined can you, or a person authorized to act on your behalf, make an appeal request related to your personal information. You must, in a timely manner submit an appeal request to Parexel by:
- Sending an email to privacy@parexel.com, Attn: Chief Privacy Officer
- Provide sufficient information that allows us to reasonably authenticate you are the person about whom we collected personal information or an authorized representative.
- Describe your original request, when it was denied, your appeal request with sufficient detail to allow us to properly understand, evaluate, and respond to it.
- Provide a means to contact you.
Fee
We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If Parexel determines that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Contact Information
If you have any questions or comments about this Notice, the ways in which Parexel collects and uses your information described above, your choices and rights regarding such use, or wish to exercise your rights under Colorado law, please do not hesitate to contact Parexel’s Privacy team:
- Send an email to privacy@parexel.com, Attn: US Privacy Officer
This section applies solely to Texas consumers (Texas residents) and explains your rights, effective 1 July 2024, under the Texas Data Privacy and Security Act (TDPSA).
Sale of Personal Information
Parexel does not process personal data for the purposes of targeted advertising, the sale of personal data, or profiling in furtherance of a decision that produces a legal or similarly significant effect concerning the consumer.
Access to Specific Information and Data Portability Rights
You have the right to request that Parexel disclose certain information to you about our collection and use of your personal data. Once we receive your request and authenticate your identity, we will disclose to you the information requested, including:
- Confirmation that Parexel is a data controller and processing your personal data
In addition, upon request and under certain conditions, Parexel will provide you with a copy of your personal data to the extent is s technically feasible, that was provided to Parexel by you (Data Portability).
You have the right to request the above information, twice annually, without charge.
Correction and Deletion Request Rights
You have the right to request that Parexel correct or delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once Parexel receives your request and authenticates your identity, we will correct or delete your personal information from our records, unless an exception applies. If an exception applies, you will be notified that the data will not be corrected or deleted, along with specific information about the basis for the exception.
Exercising Access, Data Portability and Deletion Rights
To exercise the access, data portability, correction and deletion rights described above, please submit a request to Parexel’s Privacy team:
- Send an email to privacy@parexel.com, Attn: US Privacy Officer
- Sending a written request to Parexel International Corporation, Attention: US Privacy Officer 2520 Meridian Parkway, Durham, NC 27713 USA
Response Timing
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
Appeal Process
Should Parexel decline your request for access, data portability, correction, or deletion, you have the right to appeal the decision. We endeavor to respond to a verifiable consumer appeal within forty-five (45) days of its receipt. We will respond to a verifiable consumer appeal with a written description of any action taken or not taken and explanation for the decision. If your appeal is denied, Parexel will provide you with a method through which the consumer may contact the Texas Attorney General to submit a complaint.
Only after a previous request has been declined can you, or a person authorized to act on your behalf, make an appeal request related to your personal information. You must, in a timely manner submit an appeal request to Parexel by:
- Sending an email to privacy@parexel.com, Attn: Chief Privacy Officer
- Provide sufficient information that allows us to reasonably authenticate you are the person about whom we collected personal information or an authorized representative.
- Describe your original request, when it was denied, your appeal request with sufficient detail to allow us to properly understand, evaluate, and respond to it.
- Provide a means to contact you.
Fee
We do not charge a fee to process or respond to your TDPSA request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Contact Information
If you have any questions or comments about this Notice, the ways in which Parexel collects and uses your information described above, your choices and rights regarding such use, or wish to exercise your rights under Texas law, please do not hesitate to contact us by:
- Sending an email to privacy@parexel.com, Attn: US Privacy Officer
This section applies solely to Utah consumers (Utah residents) and explains your rights, effective 31 December 2023, under the Utah Consumer Privacy Act (UCPA).
Sale of Personal Information
In the preceding twelve (12) months, Parexel has not sold personal information.
Access to Specific Information and Data Portability Rights
You have the right to request that Parexel disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive your request and confirm your identity, we will disclose to you the information requested, including:
- The categories of personal information we collected about you.
- The categories of sources of the personal information we collected about you.
- Our business purpose for collecting that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information we collected.
- Information about any sales of your personal information.
In addition, upon request and to the extent practicable and technically feasible we will provide you with a copy of your personal information (Data Portability).
Deletion Request Rights
You have the right to request that Parexel delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive your request and confirm your identity, we will delete your personal information from our records, unless an exception applies. If an exception applies, you will be notified that the data will not be deleted, along with specific information about the basis for the exception.
Exercising Access, Data Portability and Deletion Rights
To exercise the access, data portability and deletion rights described above, please submit a request by:
- Sending an email to privacy@parexel.com, Attn: US Privacy Officer
Only you, or a person authorized to act on your behalf, may make a request related to your personal information. You may also make a request on behalf of your minor child.
Response Timing
We endeavor to respond to authenticated consumer request within forty-five (45) days of its receipt. If we require more time (an additional 45 days), we will inform you of the reason and extension period in writing.
Fee
We do not charge a fee to process or respond to your UCPA request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Contact Information
If you have any questions or comments about this Notice, the ways in which Parexel collects and uses your information described above, your choices and rights regarding such use, or wish to exercise your rights under Utah law, please do not hesitate to contact us by:
- Sending an email to privacy@parexel.com, Attn: US Privacy Officer
This section applies solely to Virginia consumers (Virginia residents) and explains your rights under the Virginia Consumer Data Protection Act (CDPA).
Sale of Personal Information
In the preceding twelve (12) months, Parexel has not sold personal information.
Access to Specific Information and Data Portability Rights
You have the right to request that Parexel disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive your request and confirm your identity, we will disclose to you the information requested, including:
- The categories of personal information we collected about you.
- The categories of sources of the personal information we collected about you.
- Our business purpose for collecting that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information we collected.
- Information about any sales of your personal information.
In addition, upon request we will provide you with a copy of all of your personal information (Data Portability).
Correction and Deletion Request Rights
You have the right to request that Parexel correct or delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive your request and confirm your identity, we will correct or delete your personal information from our records, unless an exception applies. If an exception applies, you will be notified that the data will not be corrected or deleted, along with specific information about the basis for the exception.
Exercising Access, Data Portability, Correction and Deletion Rights
To exercise the access, data portability, correction and deletion rights described above, please submit a request by:
- Sending an email to privacy@parexel.com, Attn: US Privacy Officer
Only you, or a person authorized to act on your behalf, may make a request related to your personal information. You may also make a request on behalf of your minor child.
You may only make a request for access or data portability twice within a 12-month period. Your request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
- Describe your request with sufficient detail to allow us to properly understand, evaluate, and respond to it.
- Provide a means to contact you.
We will only use personal information provided in a CDPA request to verify the requestor’s identity or authority to make the request.
Response Timing
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (an additional 45 days), we will inform you of the reason and extension period in writing.
Appeal Process
Should Parexel decline your request for access, data portability, correction or deletion, you have the right to appeal the decision. We endeavor to respond to a verifiable consumer appeal within sixty (60) days of its receipt. We will respond to a verifiable consumer appeal with a written description of any action taken or not taken and explanation for the decision. If your appeal is denied, Parexel will provide you with a method through which the consumer may contact the Virginia Attorney General to submit a complaint.
Only after a previous request has been declined can you, or a person authorized to act on your behalf, make an appeal request related to your personal information. You must, in a timely manner submit an appeal request to Parexel by:
- Sending an email to privacy@parexel.com, Attn: Chief Privacy Officer
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
- Describe your original request, when it was denied, your appeal request with sufficient detail to allow us to properly understand, evaluate, and respond to it.
- Provide a means to contact you.
Fee
We do not charge a fee to process or respond to your CDPA request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Contact Information
If you have any questions or comments about this Notice, the ways in which Parexel collects and uses your information described above, your choices and rights regarding such use, or wish to exercise your rights under Virginia law, please do not hesitate to contact us by either:
- Sending an email to privacy@parexel.com, Attn: US Privacy Officer