External Support Center

Parexel External Support Center

The Parexel External Support Center provides support to external customers using the following Parexel hosted services:

  • VCAS
  • SIS
  • Site Start Up
  • EDC Inform

These services, formerly supported by Parexel Informatics, have transitioned to Corporate IT.

Support

The Parexel External Support Center can be reached at the following email addresses:

You may also contact us at any of the contact numbers below. The Parexel External Support Center operates 24 hours a days, all year round.

 Contact Numbers
  • Argentina: 08002667513
  • Australia: 1800749158
  • Austria: 0800909599
  • Belgium: 080080137
  • Brazil: 08000474276
  • Greater China Region: 4006500364
    • Hong Kong:  30775549 or 180018881038
    • Taiwan: 0809092492
  • Czech Republic: 800050707
  • Denmark: 80810370
  • Finland: 0800302587
  • France: 0805543037
  • Germany: 08002007697
  • India: 0008000504209
  • Ireland: 1800806988
  • Isreal: 1809349316
  • Italy: 800147498
  • Japan: 0120829760
  • Lithuania: 880033566
  • Netherlands: 08000201597
  • Philippines: 180018881038
  • Philippines: 180089094096
  • Romania: 0800400559
  • Russia: 88005510439
  • Russia: 88005510447
  • Serbia: 0800301145
  • Singapore: 18004075309
  • South Korea: 0803000510
  • Spain: 900822390
  • Sweden: 0850252317
  • Switzerland: 0800110343
  • Turkey: 00800448827890
  • UK: 8000859951
  • US: 19784356990
  • US: 18337060002