FSPからFSOまでをカバーするデリバリーモデル

Our industry is going through a significant transformation right now, whether that's macroeconomic industry trends, market pressures, or truthfully, the transformation in technology that we're seeing right now. And we're ready to step through each of those with our clients to design the right model and the right infrastructure to support from an FSP perspective.

A one size fits all model is no longer the right approach. It's not either full service or FSP, it's where is the right combination to engage each of those models. And that's unique for every customer. One of the things that we do is we help our customers sit down and analyze the model and what's best for them in what particular situations in the right time, in the right place. And Parexel is uniquely able to do that based on our global structure where we have an umbrella of global clinical and data operations where our full service and our FSP units sit side by side, which enhances collaboration as needed with the necessary firewalls in place, of course, to protect confidentiality. And we're able to really have a more flexible and agile resourcing model for our clients to get the right people in the right locations in the right time.

So I think one of our key differentiators is our people-centric approach. We do everything with heart. That includes our people and finding the right people in the right locations at the right time, and also considering our client's culture and what's the right fit for them. We have a dedicated talent acquisition department that works ahead of the curve to identify the right talent in the right locations for us all and to make sure that we have the resources available and in place for our clients. The other key thing that we do is we grow that talent throughout their career so that they can grow along with our sponsors in their model and really have that continuum of their career as well.

We love to work with our clients throughout their entire development journey to really create a true partnership that has to be founded in trust and also collaboration. We want to sit with our clients early in their process to really develop the right approach for their outsourcing, going through the transition together, planning and all the way through to execution so that we can really deliver on what they need in their FSP models.

When I go in, I go all in and I'm passionate about what I do. I feel like at the end of the day, what I am doing is impacting somebody.

My name's Hena Sleem and I am an executive director of Clinical Operations at Parexel.

FSP stands for functional service provider. So as an FSP provider, we're able to quickly deploy resources with required expertise, experience, geographic diversity, going into regions where we have incredible pools of talent, access to the best patient populations as well.

Parexel's time to fill metric is best in class. Our talent acquisition teams are already hiring in key locations for key roles before there's actually open positions, and are recruiters from our talent acquisition team are geographically aligned to sponsors so that way they understand the sponsor's cultures, the needs that the client has in order to be able to be successful in the role.

An area that FSP often supports right now is the deployment of site relationship partners. This allows sponsors to further strengthen the engagement with sites. The core tenet behind this role is to focus on the investigator patient's needs and shifting them to the center of the clinical trial. At Parexel, we're very proud that our FSP partnerships are delivering with heart by embedding talent who have the primary focus of advocating and connecting the patient voice into the broader and complex clinical development journey.